Testimonials

Jaylyn
Full Star Full Star Full Star Full Star Full Star
2-6-2025
“ This was a smooth experience. ”

I had good experience with Infiniti, and I was able to get help from Cristian and Carlos. Cristian called me about vehicles that would fit my price range, and then Carlos really sold me on the Vehicle and helped me select which one I wanted. This was a smooth experience.

Jaime Isunza
Full Star Full Star Full Star Full Star Full Star
2-6-2025
“ We recently purchased a vehicle from Nissan / Infinity in Thousand Oaks, and it was a wonderful experience. ”

We recently purchased a vehicle from Nissan / Infinity in Thousand Oaks, and it was a wonderful experience. I'd like to praise Chris, in accounting, for his amazing job, explanation and patience in the process. Mia in sales, was great. She was not pushy at all, like in other places, but she was always available and happy to help. I must add that we did not buy car impulsively, which required a couple of visits to the dealer and a few days to make up or minds. Mark, very knowledgeable and friendly, help us with everything during the process. All and all, great experience so far. I'd be sending friends a family to get their next car from Infinity in Thousand Oaks if they have the car they like, of course. Thank you Nissan/Infinity team. We are enjoying our car a lot.

Olivia Hagerty
Full Star Full Star Full Star Full Star Full Star
2-6-2025
“ She makes the process easy and with her I know that I am getting trustworthy advice and services done. ”

This is the third time that I have brought my vehicle for maintenance to Infiniti of Thousand Oaks, and each time I go I feel so well taken care of. The whole team is welcoming, hospitable and professional. Shout-out to Alba, who has helped me navigate the issues with my vehicle with ease. She makes the process easy and with her I know that I am getting trustworthy advice and services done.

kimberly davido
Full Star Full Star Full Star Full Star Full Star
2-6-2025
“ I've been buying cars from this dealership for the past 8 years, and my experience has consistently been exceptional. ”

I've been buying cars from this dealership for the past 8 years, and my experience has consistently been exceptional. Dennis has always provided outstanding care and service; I truly can't thank him enough for his dedication. Alba and Patty, who handle all our service issues, consistently deliver exceptional customer service, ensuring that every concern is addressed promptly and professionally. Fidel makes the finance and paperwork process incredibly smooth and stress-free. Overall, the entire team excels in delivering top-notch service, and I highly recommend them to anyone looking for a great dealership experience.

Erin
Full Star Full Star Full Star Full Star Full Star
2-6-2025
“ Her communication of what was going on with my car throughout it being worked on was exceptional. ”

Patty at Infiniti of Thousand Oaks’ service department is so wonderful. From start to finish my experience was amazing. Patty is so kind, knowledgeable, and helpful. Her communication of what was going on with my car throughout it being worked on was exceptional.